Question 1

What should I do first after an insurance loss?

Accepted Answer

Ensure safety, stop the source of damage if possible, document all affected areas with photos and video, protect undamaged property, and open an insurance claim. Then schedule an inspection with Arizona Reconstruction Pros.

Question 2

Do you work with insurance adjusters?

Accepted Answer

Yes. We provide photos, measurements, scopes of work, and documentation to help adjusters understand the required repairs.

Question 3

Can I choose my own contractor for insurance repairs?

Accepted Answer

In most cases, homeowners have the right to choose their own licensed contractor rather than the insurance company’s preferred vendor.

Question 4

How quickly can you inspect my property?

Accepted Answer

We prioritize insurance-loss inspections and schedule as quickly as conditions allow.

Question 5

Do you provide emergency or temporary repairs?

Accepted Answer

Yes. We assist with temporary protection measures and coordinate with mitigation providers when needed.

Question 6

What is reconstruction or buildback?

Accepted Answer

Buildback is the repair phase after mitigation, restoring drywall, flooring, cabinetry, paint, and finishes to pre-loss condition.

Question 7

Do you repair water damage after mitigation?

Accepted Answer

Yes. Once drying is complete and cleared, we handle all reconstruction repairs.

Question 8

Do you handle fire and smoke damage repairs?

Accepted Answer

Yes. We perform structural and cosmetic repairs after cleaning and deodorization.

Question 9

Do you repair storm or wind damage?

Accepted Answer

Yes. We repair interior and exterior storm-related damage and coordinate required trades.

Question 10

What if the insurance estimate is too low?

Accepted Answer

We review the estimate and provide documentation for missing or under-scoped repairs so supplements can be requested.

Question 11

What is an insurance supplement?

Accepted Answer

A supplement is a request for additional claim funds when required repairs were not included in the original estimate.

Question 12

Do you bill insurance directly?

Accepted Answer

Typically the homeowner controls claim funds. We provide invoices and documentation to support payments.

Question 13

How do deductibles work?

Accepted Answer

The deductible is usually the homeowner’s responsibility and is withheld from claim payments.

Question 14

What is recoverable depreciation?

Accepted Answer

Some policies withhold depreciation initially, which may be released after repairs are completed and documented.

Question 15

Do you provide a scope of work for adjusters?

Accepted Answer

Yes. We provide detailed scopes with measurements and photos.

Question 16

Can repairs start before claim approval?

Accepted Answer

Temporary work may begin, but full reconstruction usually waits for coverage approval.

Question 17

Do you pull permits?

Accepted Answer

Yes. We handle permitting and inspections when required.

Question 18

Will repairs meet current building codes?

Accepted Answer

All repairs comply with applicable building codes.

Question 19

Do you help with Additional Living Expenses?

Accepted Answer

ALE is managed by your insurer, but we provide timelines and documentation when needed.

Question 20

How long do insurance repairs take?

Accepted Answer

Timelines vary by scope, materials, and permitting. We provide schedules once scope is approved.

Question 21

Will you match existing finishes?

Accepted Answer

We aim to match materials as closely as possible and discuss best-match options when exact matches are unavailable.

Question 22

Do you replace flooring?

Accepted Answer

Yes. We repair or replace damaged flooring and subfloors as needed.

Question 23

Do you repair cabinets and countertops?

Accepted Answer

Yes. We repair or replace cabinets and coordinate countertop work.

Question 24

Do you rebuild kitchens and bathrooms?

Accepted Answer

Yes. We fully rebuild affected kitchens and bathrooms.

Question 25

What if hidden damage is found?

Accepted Answer

Hidden damage is documented and addressed through additional scope requests when required.

Question 26

Do you provide a warranty?

Accepted Answer

Yes. We provide a workmanship warranty, and manufacturer warranties apply to materials.

Question 27

Are you licensed and insured?

Accepted Answer

Yes. Arizona Reconstruction Pros is licensed and insured in Arizona.

Question 28

What documents should I keep for my claim?

Accepted Answer

Keep photos, receipts, mitigation reports, adjuster communications, and repair documentation.

Question 29

How do I schedule an inspection?

Accepted Answer

Contact Arizona Reconstruction Pros through our website or by phone to schedule an inspection.

[email protected]

(602) 715-0414

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